Policies and Cancellations

It is recommended you book at least 6-8 weeks in advance to secure your preferred days/times.

If you would like any nail art added to your service, or would like to indulge in one of our upgrades, please select this/notify us of this at the time of booking as more time will need to be allocated for this.

Please arrive 5 minutes early for your first appointment to allow time to complete a consultation form before the start of your nail service.

Late arrival to any appointments may result in reduced appointment time, or the need for me to rearrange to be able to fulfill your requirements.

We accept cards, cash and Bank Transfer.


We require at least 24 hours notice of cancellation prior to your appointment.

Cancellations with less than 24 hours notice will incur a 50% cancellation charge which will be added to the cost of your next appointment.

Failure to cancel or ‘no-show’ will incur the FULL  charge of the appointment.

I hope you understand that by not showing up or by cancelling with such short notice, it is highly unlikely that the time allocated for your appointment can be filled by another client.

Thank you for your understanding.


All new clients are required to pay a non refundable deposit of £15.00. This amount will then be taken off the final balance on the day of your appointment.

Appointments will be confirmed once the deposit has been received. Payment can be made in the salon via cash/card or via bank transfer.

Bank Details for deposit:


Miss Keren Smith

Sort Code: 11-01-23

Account Number: 12363763

(Please leave your name as a reference)


All bookings for individual face paints and/or hen/bridal/children’s parties require a deposit of 50% in order to secure the booking. The balance then needs to be paid in full, no less than 7 days prior. All party bookings need to be booked at least 6 weeks in advance.

Children receiving face paints are required to be a minimum of 3 years old with an adult present.

Prosthetics are made to order and are individually priced. Please email info@creativenailstudio.co.uk for more information.